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Privacy Policy

We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the aitegic.com website (“Website” or “Service”) and any of its related products and services (collectively “Services”) and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.

This Policy is a legally binding agreement between you (“user”, “you” or “your”) and HLJO Digital Limited trading as Aitegic (“we”, “us”, or “our”). If you are entering into this Policy on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Policy, in which case the terms “user”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Policy, you must not accept this Policy and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

What information we collect and use

We collect and use the following information to provide and improve our services for clients, for the operation of client accounts, and for information updates or marketing purposes:

  • Names and contact details
  • Purchase or service history
  • Marketing preferences

Why we process your data

Our top priority is data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling out a form, you may provide personal data to us, such as your first name, last name, email address, organisation, telephone number. You can choose not to provide us with your personal data.

Lawful bases and data protection rights

Your data protection rights are set out below:

  • Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
  • Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
  • Your right to erasure – You have the right to ask us to delete your personal information.
  • Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information.
  • Your right to object to processing – You have the right to object to the processing of your personal data.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.

To make a data protection rights request, please contact us using the contact details provided within this privacy notice. If you make a request, we must respond to you without undue delay and in any event within one month.

Our lawful bases for the collection and use of your data are:

  • Consent – we have permission from you after we give you all the relevant information. All of your data protection rights may apply, except the right to object. You do have the right to withdraw your consent at any time.
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
  • Legitimate interests – we are collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability.

Our legitimate interest in collecting or using personal information for information updates or marketing purposes is to provide individuals with relevant updates, news, and resources that support their engagement and satisfaction with our services. By sharing tailored information, we aim to enhance our relationship with our clients, keep them informed of developments, and ensure they are aware of any opportunities or services that may be beneficial to them. We are committed to handling personal data responsibly, securely, and in accordance with applicable data protection regulations.

How long we keep information

We are committed to protecting your personal information and will not retain it for longer than is necessary. In compliance with the UK GDPR, we ensure that personal data is kept in an identifiable form only for as long as it is required to fulfil the purposes for which it was collected and processed.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties’ privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorised access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to aitegic@outlook.com.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us via email: aitegic@outlook.com.